At The Neptune Resort the health and safety of our guests, employees, and community is our number one priority. We are committed to ensuring the safety of our guests and associates and have taken enhanced health and safety measures.
Starting at $14.00 per hour. Will beat your current employers hourly wage if hired.
Front Desk Agents are responsible for taking care of all arriving and departing hotel guests in a professional and caring manner. Ensuring a smooth-running guest services operation is critical, and Front Desk Agents must be able to effectively communicate with all departments in order to achieve this primary goal. Additionally, Front Desk Agents are responsible for ensuring that all arriving and departing hotel guests receive the services and room products that were requested or reserved at the hotel, enhancing the overall guest experience.
Position: Front Desk Agent
Reports To: Assistant Manager, General Manager
To properly take care of all arriving and departing hotel guest in a professional and caring manner. To be able to communicate the necessary information internally to all departments in order to ensure a smooth running guest services operation.
Responsible for ensuring that all arriving and departing hotel guests receive the services and room product requested / reserved at the hotel enhancing their overall guest experience.
Varies based on business needs. Must be flexible. Must be able to work holidays and weekends.